WebMake a complaint about an NHS service. You can complain to a member of staff at the NHS service you went to, such as a GP surgery or hospital. Or you can complain to the … WebInitial assessment We will: assess the complaint send it to the appropriate person to respond assign the complaint a reference number so it’s easier to track. Stage 1 – Complaint investigation Once your complaint is with the appropriate person, we’ll investigate it with help from the relevant team. Resolution We will:
How to complain if you
WebFeb 18, 2024 · For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential. If you're unhappy with how the NHS handled your complaint If you are unhappy with an NHS board's final decision, you can ask the Scottish Public Services Ombudsman (SPSO) to review your … Feedback helps us improve the quality of your care. You can give good or bad feedback by telling the NHS organisation or service about it. For … See more You should: 1. have your complaint acknowledged and properly looked into 2. be kept informed of progress and told the outcome 3. be treated … See more When making a complaint, you can choose to complain to either: 1. the healthcare provider: this is the organisation where you received the NHS service, for example your hospital, GP surgery or dental surgery 2. the commissioner: … See more Making a complaint can seem difficult, but support is available. Contact your local council or local Healthwatch to find out about independent NHS complaints advocacy services in your area. Contact your local citizens’ … See more hemoglobin level is high
How do I feedback or make a complaint about an NHS service?
WebSep 8, 2024 · A complaint that is made in writing to the practice should be dealt with by following its complaints procedure. Complaints must be made within 12 months of the event that is the subject of the complaint, or the date that the matter came to the complainant’s attention. WebMay 26, 2024 · Contact the Local Government and Social Care Ombudsman. This can only be done once the provider has had a chance to respond to your complaint. To find out … WebOct 21, 2015 · All GP surgeries should have a written complaints procedure, and you will find this at reception or on the practice website. As a first step, speak to the practice manager. You can also complain to the practice in writing, or by email. However, if you feel too uncomfortable to complain to the practice manager directly then you can make a ... laneside quarry kirkheaton